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Terms of sale

1. Making a purchase with us

The purchase is valid from the moment the customer has received a receipt from greenmindset.dk. The sale is subject to errors in price, force majeure etc, currency changes, war, terror, natural disasters, failure of delivery, changes in import fees, sold out items and printing errors.

The sale is subject to sold out products and delayed delivery caused by greenmindset.dk retailers.

2. Prices

All prices are including VAT (Value Added Tax) of 25%, where nothing else is mentioned.

3. Delivery

Shipping fee for delivery in Denmark is 39 dkk

Free delivery in Denmark for orders over 599 dkk including VAT.

It is for free to pick up package at Ibæk Strandvej 14d, DK-7100, Vejle, Denmark
In case of discounts, the delivery is set by the price minus the discount plus VAT.

4. Sales prices at the time of order placement

The price is valid at the time, the customer places the order which is the purchase price of the product. Product salesprice will not be marked up or down according to later fluctuations in sales prices.  

5. Shipment

All products are shipped by Post Danmark and order is shipped within 2 working days from our warehouse. It usually takes two working days for delivery to arrive to your provided address.

6. Cancellation

If you wish to cancel an order, you can do so by e-mailing to info@greenmindset.dk. When doing so, please have your order number ready for us.

If you have received an order number by e-mail, this can be returned with the text "Cancellation" written in the subject heading.

Cancellation of orders must be done within 24h after the order has been placed.  

7. Payment

We are accepting payment by Visa, MasterCard, Maestro, Visa Electron and Paypal. Payment will be debited from your account, when we ship your order. All your card-info is encrypted with SSL (Secure Socket Layer) protocol.

This means that nobody can read your card number or other information during the transaction with PBS.

8. Right of return greenmindset.dk offers you full right of return.

The product must be returned in original packaging, unused and undamaged.

The right of return is within 30 days after our customer has received the order. Returned products must come with the original invoice and must be delivered at the customers own cost.

Products returned without delivery paid by the customer will be denied by greenmindset.dk

In case of product return, the customer will be reimbursed within 30 days, the reimbursement will be deposited to their bank account.

In case the customer wishes to trade to another product, the procedure is the same: return the product with original invoice and a note saying which product you wish in return.  

All products returned to greenmindset.dk must be properly packaged and wrapped for shipment. Damages caused by faulty wrapping can lead to loss of customer rights.

We recommends that the customer ships the product via the postoffice, thus making it easy to track the products whereabouts. This means that the customer has a possibility of finding the product, if delivery has not taken place.

Returning the product can also be done by refusing to receive the product or by the customer returning the product in person.

9. Personal information

No personal information registered at greenmindset.dk will at any time be handed over, sold or made available to a third party. All information is kept safe and is only available to entrusted greenmindset.dk employees.

Electronic payment is done using a secure encrypted method in our shop system.

Our online shop system uses so-called cookies to keep track of the content of your shopping basket. A cookie is a file saved to your own computer. It is also possible to ask the shop system to save your address information for your next visit. If you want to delete your address information, this is done using the browser settings, where you can clear your cache and browser history.

When you place an order, you are asked to create an account and give us information about your name, address, phone number and e-mail address. This information is solely used for the purpose of filling and shipping the order. You can always ask for your details to be deleted, if you so wish.  

10. Cookies

Besides the information that you yourself give in filling out your order, subscribing to our newsletter or other services, the webpage is also using cookies.

Cookies are digital parcels of information, which the webpage leave on your harddrive. These cookie does not identify the specific user but the equipment used by the user, such as computer, smartphone etc. A cookie is not a program and contains no viruses. Cookies are applied to help you use the website, such as when you use your shopping basking or subscribing to our services - the system remembers your e-mail address, when you want to change your subscription. The use of cookies does not affect your internet security when you click through our website.